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How to add a Support Chat Widget on a website

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1. From your Konigle Dashboard, go to Website > Support chat widget.

How to add a Support Chat Widget to your website - Step 1
How to add a Support Chat Widget to your website - Step 1

2. Click on ‘New widget’ and rename to add a new support widget.

How to add a Support Chat Widget to your website - Step 2
How to add a Support Chat Widget to your website - Step 2

3. Configure the widget and leave the ‘link’ field empty to disable the corresponding button.

How to add a Support Chat Widget to your website - Step 3
How to add a Support Chat Widget to your website - Step 3

4. Configure when and where the widget is shown on the website

How to add a Support Chat Widget to your website - Step 4
How to add a Support Chat Widget to your website - Step 4

5. Lastly, you can disable the widget if you do not want it shown anywhere on your site.

How to add a Support Chat Widget to your website - Step 5
How to add a Support Chat Widget to your website - Step 5

Here's a video guide on how to add a support chat widget to your website:

What is a chat widget?

A chat widget is a small window on a website that connects you directly with the website owner. It's like having a mini online storefront assistant directly on the page, ready to answer questions, help with purchases, or offer personalised support. Think of it as a virtual help desk you can access with a single click!