DTC metrics
In a direct to consumer business model with a website to sell online, we have an opportunity to measure almost any metric. To be successful the most important aspect of tracking progress is to focus on metrics that matter. So, what are the dtc metrics that matter ? Here's what successful DTC operators have to say.
Nik Sharma
Nik Sharma runs Sharma Brands and is well known for running highly cost effective yet scalable customer acquisition strategies. He describes DTC metrics as main metrics and advertising KPIs.
Main metrics
Sales or Revenue |
Bottom line or Profit Margin |
Advertising KPIs
Cost of Customer Acquisition |
Customer Life Time Value (LTV) |
Website Conversion Rate |
Average Order Value |
Units per transaction |