What data do we collect?

Konigle collects the following data:

• Your personal information such as name, email address, country.
• If you connect an online store with Konigle, we will collect store’s customers’ personal information that includes name, email address, phone number, billing and shipping addresses.
• Your store’s data such as product catalog, orders, inventory information as authorised by you during the installation of Konigle plugins on your store.
• Anonymous statistics about usage of the product that helps us improve the Konigle product.

How do we collect your data?

You directly provide Konigle with most of the data we collect or authorise us to retrieve the data from third party platforms. We collect data and process data when you:

• Signup for Konigle or our newsletter
• Connect your online stores hosted on third party provider.
• Install widgets provided by Konigle on your online store or website.

How will we use your data?

Konigle uses the collected data for the following purposes:

• Your email is only used for logging you in, responding to queries that you initiate, and product related notifications that you request. We will be using your email address to send our periodic newsletters and product updates which you can opt-out at any time.
• Your online store’s customer data is used to send SMS and email campaigns that you manually create, discount coupons that you configure inside Konigle app.
• Your store’s data will be used to provide product’s functionalities.

Konigle will not share your, your store’s and customer’s data with any other organisations in any format.

We do not sell your private store data. This is the reason we charge for using Konigle, rather than offering a free product that makes money by selling your data. We do not use your store information to run competing e-commerce businesses. Our mission is to help our users save time and make more money online and we make money by charging for our services, rather than competing against our users.

How do we store your data?

Konigle securely stores your data in the database service provided by Google Cloud Platform. All the data we collect and store are encrypted, including temporary files and backups.

Konigle will keep that data that we receive from your store as long as you keep the Konigle plugin installed. We will delete your data once you uninstall the plugin. Deleted information may be kept in backups for up to 48 hours. Backups are encrypted and are only accessed if needed for disaster recovery.

Security

We implement a variety of security measures to help keep your information secure. For instance, all communication with the app and website requires HTTPS with certificate pinning. Passwords are hashed, not stored, using industry-standard methods. All the database access from our backend servers use standard SSL encryption.

Marketing

Our Company would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop Konigle from contacting you for marketing purposes right from the marketing emails that we send.

What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access– You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.
• The right to rectification– You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.
• The right to erasure– You have the right to request that Our Company erase your personal data, under certain conditions.
• The right to restrict processing– You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
• The right to object to processing– You have the right to object to Our Company’s processing of your personal data, under certain conditions.
• The right to data portability– You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@konigle.com

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit Cookies

How do we use cookies?

Konigle uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in if you are logged into Konigle.
• Understanding how you use our website to provide better user experience.
• Prevent someone else from performing unintended actions on your behalf.

What types of cookies do we use?

There are a number of different types of cookies, however, our website and web application uses:

• Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website and web application features may not function as a result.

Privacy policies of other websites

The Our Company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy. We have no responsibility or liability for their content or activities.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 06 Jun 2023.

How to contact us

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@konigle.com

Or Chat with us from your Konigle account.

How to contact the appropriate personnel

Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact our Data Protection Officer.

Email: developers@konigle.com

Your Consent

By using our site, apps, plugins, you consent to our privacy policy and terms of data processing and use.