Conversion Rate
The percentage of visitors who take a desired action on your store.
Conversion rate is a key metric that measures how many visitors to your store complete a desired action, such as making a purchase, signing up for a newsletter, or downloading an item. It reflects the effectiveness of your e-commerce efforts in turning visitors into customers or leads.
Example:If 300 visitors browse your e-commerce store in a month and 60 of them make a purchase, the conversion rate would be calculated as:(60 ÷ 300) × 100 = 20%
Types of Conversion Rate Calculations:
- Total Conversion: Total conversions ÷ Unique visitors
- Subscriber Conversion: New subscribers ÷ Unique visitors
- Shopper Conversion: New customers ÷ Unique visitors
Conversion Actions:
Desired actions that contribute to conversions include:
- Purchasing products
- Becoming a registered user
- Saving payment details for quicker checkout
- Signing up for newsletters
- Upgrading to premium services
- Downloading resources like e-books or software