KPI

KPI is a metric that is used to measure the performance of an organization against its strategic objectives. It's a measurable value that shows how to achieve a business's objectives.


KPIs, or Key Performance Indicators, are measurable metrics that help businesses assess progress toward strategic, financial, and operational goals. For eCommerce stores, KPIs provide critical insights into performance, from revenue growth to day-to-day operational efficiencies.

Key performance indicators specifically help to achieve a business's strategic, financial, and operational goals and also compare them with other businesses within the same sector.

Author
Published
November 22, 2024
Updated
November 22, 2024

Frequently Asked Questions

Strategic, Operational, Leading or lagging and Functional Units are the 4 main types of KPIs.

With the help of the SMART framework, you can easily achieve successful KPIs for your store or business.

The most critical Key Performance Indicators are:

  1. Sales Growth Rate
  2. Revenue Concentration
  3. Net Profit Margin
  4. Accounts Receivable Turnover 
  5. Working Capital