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RPA is automation technology like Konigle used to automating a business process, reducing the time-consumption of rule-base tasks, just like how humans would interact with a software system to execute a business process.

What is RPA?

RPA stands for Robotic Process Automation. Managing an e-commerce store can be time-consuming. As demands, inquiries, and sell increase, data entry and other processing tasks become repetitive and harder to manage.

So, Using robotic process automation online stores can build integrated systems that can get relevant data from the shopper, alert issues, update inventory processes, and send order updates to shoppers in real-time.

Simply, RPA is to automate particular tasks that were previously handled by humans(store managers). Implementing the RPA in your shopee or Shopify store you need some tools to automate all processes. Konigle's  many seller tools are like software robots for your online store helping automate growth tactics with a few clicks.

Benefits of RPA

Customer personalization: Implementing RPA with chatbots helps in attending to shoppers more efficiently. With the help of RPA self-service options could be provided for good shopping experiences. Automation in order receiving and other things make purchasing easier for the shopper and that help in the increased footfall.

RPA for ERP: ERP is the backbone of any online store and extends to major business departments. An ERP with RPA provides Real-time analytics, Proper data updates and it will be a processing faster data.

Logistics: RPA provides a lot of benefits for logistics as it keeps an analysis of each and every step in tracking an item and also facilitates the speed of the process.

Marketing: RPA helps to automate various marketing things like sending emails to customers, automated web searches, updating existing shoppers' data, and carrying out other lead generation programs.

Applications of RPA

  • Personalized notification on interesting items.
  • Collecting and analyzing shoppers' reviews(feedback).
  • Proactive follow-ups by pushing relevant information to avoid the lost opportunity
  • Increase customer interaction with the store.
  • Product catalog creation.
  • Product categorization.
  • Competitive pricing analytics.

Frequently asked questions