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Void Transaction

A void transaction cancels a purchase before it is fully processed.

A void transaction occurs when a transaction is canceled before the payment is settled. The buyer’s account shows the transaction as pending, and the funds are not debited. Void transactions are typically used to correct errors, such as incorrect charges, and are different from refunds, which return funds after a payment has been settled.

Author
Published
November 20, 2024
Updated
November 21, 2024

Frequently Asked Questions

A voided transaction will typically disappear from a buyer's account statement within 24 hours, and the refund may take 3 to 5 business days to appear on a buyer's account statement.

Void transactions take up to 24 hours (void transaction refund time) to appear in the account.