Able Carry Exit Intent Survey
July 3 2023
Able Carry uncover why visitors are leaving without making a purchase with an exit intent survey to capture feedback. Collecting this info helps identify and solve the problem leading to improved conversion.
Find yourself wondering why site visitors are dropping off from your online store without making any purchase but can't seem to find the reason behind this? Able Carry shows us how this problem can be resolved!
Other than having an exit intent pop up offering a discount as an attempt to win-back visitors, Able Carry also has an exit intent survey that pops up to capture feedback as a visitor is leaving the website. They made it such that visitors who are leaving can quickly answer the question "What was the biggest reason for not completing your purchase today” with ease.
In summary, collecting feedback is really important and useful as collected information will help you discover problems with your business or website such as usability, value proposition, shipping fees, etc. And once you have identified and fixed the biggest problem your online store is facing, this will lead to improved conversion rates.